Question 1

Q: What is the Gardenia's delivery policy for all purchases?

Accepted Answer

At Gardenia, we’re proud to offer free delivery on all raised garden bed orders exclusively in the Dallas/Fort Worth metro area. Whether you’re in downtown Dallas, Fort Worth, or any of the surrounding communities, we’ll bring your garden beds right to your doorstep- no extra cost, no hassle.

What to Expect:

Fast & Reliable Service: We coordinate deliveries to fit your schedule, ensuring your garden beds arrive when it’s most convenient for you.
Local Focus: Our delivery team knows the DFW area well, so you can trust your order will be handled with care.
Easy Setup: Your garden beds will arrive pre-assembled and ready for use.

Delivery Area: Currently, free delivery is available only within the Dallas/Fort Worth metro area. If you’re outside this region, no problem! Just contact us to discuss alternative shipping options.

Question 2

Q: What if I can't find the size bed I want?

Accepted Answer

We offer the ability to create custom garden beds and toppers tailored to your specific needs. You can choose the dimensions, materials, and colors that best suit your garden space. Please contact us to discuss your custom requirements.

Question 3

Q: Are Gardenia's products locally sourced and made in the USA?

Accepted Answer

Yes! All of Gardenia's products are proudly made right here in the USA. We are based out of Fort Worth, Texas, and we ensure that our products are locally sourced to maintain high quality and support local businesses. For more information, visit our About page.

Question 4

Q: What is Gardenia’s return policy for all purchases?

Accepted Answer

Gardenia strives to ensure complete customer satisfaction with every order.

If you are not fully satisfied with your purchase, you may request a return or exchange within 7 days of receiving your purchase. To be eligible, the items must be in their original condition, undamaged, and all packaging intact.

To initiate a return, contact our customer service team with your order details and reason for return. Once approved, you will receive instructions for returning the product.

Refunds will be processed within 7 business days after we receive and inspect the returned items. We recommend inspecting your delivery promptly upon arrival and reaching out immediately if any issues arise to ensure a smooth resolution.

Question 5

Q: Do you offer freight shipping to domestic US states?

Accepted Answer

Yes, we offer freight shipping to domestic US states. However, due to the varying cost of delivery, this service must be requested by contacting us for a quote.

Frequently asked questions

Q: What is the Gardenia's delivery policy for all purchases?

Q: What if I can't find the size bed I want?

Q: Are Gardenia's products locally sourced and made in the USA?

Q: What is Gardenia’s return policy for all purchases?

Q: Do you offer freight shipping to domestic US states?