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Frequently asked questions
FAQ
At Gardenia, we’re proud to offer free delivery on all raised garden bed orders exclusively in the Dallas/Fort Worth metro area. Whether you’re in downtown Dallas, Fort Worth, or any of the surrounding communities, we’ll bring your garden beds right to your doorstep- no extra cost, no hassle.
What to Expect:
• Fast & Reliable Service: We coordinate deliveries to fit your schedule, ensuring your garden beds arrive when it’s most convenient for you.
• Local Focus: Our delivery team knows the DFW area well, so you can trust your order will be handled with care.
• Easy Setup: Your garden beds will arrive pre-assembled and ready for use.
Delivery Area: Currently, free delivery is available only within the Dallas/Fort Worth metro area. If you’re outside this region, no problem! Just contact us (https://www.gardeniabeds.com/contact)to discuss alternative shipping options.
Gardenia strives to ensure complete customer satisfaction with every order.
If you are not fully satisfied with your purchase, you may request a return or exchange within 7 days of receiving your purchase. To be eligible, the items must be in their original condition, undamaged, and all packaging intact.
To initiate a return, contact our customer service team with your order details and reason for return. Once approved, you will receive instructions for returning the product.
Refunds will be processed within 7 business days after we receive and inspect the returned items. We recommend inspecting your delivery promptly upon arrival and reaching out immediately if any issues arise to ensure a smooth resolution.
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